LLC (RxEOB®) Online Terms of Service
to the RxEOB® web site. Thank you for visiting..
understand that the security of your personal and health information is
important to you. We also understand that our continued success as a leading
Health Information Technology company relies on our ability to communicate with
you in a secure manner.
adhere to the highest standards of decency, fairness and integrity in our
operations. On the Internet, we take a number of measures to authenticate your
identity when you access our services. We also take steps to protect your
information as it traverses the Internet to and from your desktop. We take
steps to make sure all information is as secure as possible against
unauthorized access and use. We also review our security measures periodically.
Despite our best efforts, and the best efforts of other firms, “perfect
security” does not exist on the Internet, or anywhere else.
read these Terms carefully. You may use RxEOB® only if you comply with them.
do not wish to be bound by these Terms, you may choose to not access or use
using RxEOB®, you have agreed to all terms, conditions, and notices contained
or referenced in these Terms. All changes to the Terms, applicable law, and any
posted guidelines and rules on the site are incorporated into the Terms and
take effect immediately. If you have not visited us recently, you should review
the Terms for any changes since your last visit, but the new/amended Terms,
etc., are effective whether or not you notice, or know about, a change. If you
use RxEOB® after we make or post any changes to the Terms, you are considered
to have accepted the changes.
provides information prescription drug benefits to help you to make informed
decisions about your prescription drug benefits. We do not offer professional
medical evaluation, advice, diagnosis, or treatment. Do not report any medical
condition, e.g., your physical reaction to medication, to us. We cannot be
responsible, and therefore you are responsible for reporting any reactions to
any of the prescribed medications you are taking to your prescribing doctor,
health authority, or emergency caregiver. IF YOU HAVE A MEDICAL EMERGENCY, CALL
911 OR GO TO A HOSPITAL EMERGENCY ROOM FOR MEDICAL ATTENTION. You should not
rely on information received through RxEOB® for important personal, medical, or
legal decisions. We strongly recommend that you see your own doctor or other
health care provider for evaluation, advice, diagnosis, treatment, and to
address any symptom or medical condition.
to an agreement with the provider of your prescription drug benefits (e.g. your
pharmacy benefit plan sponsor), we grant you the right to access and use RxEOB®
which may be modified from time to time. You may download and print a copy of
the information we provide in RxEOB®, but only for your personal,
non-commercial use and only if you maintain any proprietary notices without
modification. You may not reprint, copy, display, distribute, publish, or
transmit any file, document, or graphic in whole or in part for any other
purpose without the prior written permission of RxEOB®. You may not use or
retrieve any of RxEOB®'s Content (defined below) to create or compile another
Website, database, collection, etc. Unless RxEOB® expressly authorizes you to
do so, you may not (whether in whole or in part) modify, rent, loan, sell,
distribute or create derivative works based on RxEOB® or the software used in
connection with RxEOB®. You may not reproduce, duplicate, copy, sell, resell or
exploit for any purposes, any portion of RxEOB®.
RxEOB® believes that the information we provide through this RxEOB® application
is current and reliable, because of the vast amount of pharmaceutical medical
information, rapid advances in knowledge, and your particular physiology, we
cannot and do not guarantee the accuracy of any information we provide.
Further, all cost estimates, such as retail price estimates and copayment
estimates, are provided for your convenience only and we cannot and do not
guarantee the accuracy thereof. ; You should never disregard medical
advice or delay seeking it because of information from RxEOB®. The information
contained in RxEOB® is compiled from a variety of sources ("Information
Providers"), and neither we nor Information Providers directly or
indirectly practice medicine or offer medical services as part of RxEOB®.
not be liable to you for your reliance on or use of any information and
services obtained through RxEOB®. Also, we assume no responsibility for the
timeliness, deletion, mis-delivery or failure to store any user communications
or personalization settings. We and Information Providers cannot and do not
warrant against human and machine errors, omissions, delays, interruptions or
losses (including loss of data), or that files available for downloading will
be free of infection by viruses, worms, or other harmful code.
EXPRESSLY ACKNOWLEDGE AND AGREE THAT WE, INFORMATION PROVIDERS, AND OUR
RESPECTIVE EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR OTHER
DAMAGES, INCLUDING (WITHOUT LIMITATION) LOST PROFITS, GOODWILL, USE, DATA,
OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES) RESULTING FROM: (A) THE USE OR INABILITY TO USE RxEOB®; (B) ANY
OTHER MATTER RELATING TO USE OF RxEOB®. YOU ACKNOWLEDGE THAT ALL THE
LIMITATIONS OF LIABILITY AND THE RESTRICTIONS ON YOU IN THESE TERMS ARE
REASONABLE GIVEN THE PROPOSED AND PERCEIVED BENEFITS OF RxEOB®, AND, TO THE
FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE AND FOREVER WAIVE ALL
CLAIMS YOU MAY HAVE AGAINST RxEOB® INFORMATION PROVIDERS, AND OUR RESPECTIVE
EMPLOYEES, AGENTS, AND CONTRACTORS, INCLUDING, WITHOUT LIMITATION, CLAIMS BASED
ON THE NEGLIGENCE OF ANY OF THE FOREGOING.
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE
LIMITATION OR EXCLUSION OF WARRANTIES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THEREFORE, SOME THE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
may produce automated search results or otherwise link you to other sites or
resources on the Internet. These other sites and resources are not under our
control, and we do not endorse and are not responsible or liable for the
availability, accuracy, copyright compliance, legality, decency, or any other
aspect of these sites or for any damages caused or alleged to be caused by or
in connection with use of or reliance on any of these sites or resources.
different pieces of information, collectively known as access codes, to
properly identify and authenticate you before allowing you secure access to
your member information. The first piece of information is your name and date
of birth that is matched to eligibility information along with the member
number from the ID Card provided to you by your plan sponsor.
piece of information is your Dependent Code, a code that is unique to you. Once
you have successfully completed the registration process, we will randomly
assign you a UserID and initial password. You need to save your UserID and
further security, you will be prompted to change your UserID and password on to
a unique UserID and password that you choose. These will be stored on an
encrypted database that is isolated from the Internet.
Traversing the Internet
site uses the highest levels of Internet security. We require the use of a
secure browser and use its features such as data encryption, Secure Sockets Layer
(SSL) protocol, user names and passwords, and other tools. The system encrypts
the login information and personal information that flows back and forth
between you and us.
is the process of scrambling the information so that it can only be reassembled
by the intended recipient- someone recording the communication will not be able
to decipher the information. We use 256 bits for this encryption- the standard
for our industry and the financial industry- making it virtually impossible for
anyone else to read it. You can tell when you are on a secure page by looking
at the URL (location or address field in the browser). If it begins with
“https://” rather than “http://” the page is secure.
tell whether you are truly connected to us by viewing our digital certificate.
The certificate verifies the connection between our public key and our server’s
identification. Cryptography using digital signatures ensures you can trust the
information within the certification. Your browser looks at it and trusts it.
It is similar to your local highway traffic law enforcement department; the
people there trust the information on your driver’s license, should you be
lucky enough for them to request to see it.
and our Timeout Feature
use of a secure login and advise you to log out of our site as soon as you are
finished with your access. We also use a timeout feature to protect you
further. After an extended period of inactivity at our site, we will log you
Within our Walls
personal information our site collects is stored in secure operating
environments that are not available to the public or other members. We employ
mechanisms to protect data within our walls. One such mechanism is a firewall
that protects our computer systems and your information. Firewalls are
selective barriers that block access and allow only authorized traffic through.
use system and application logs to track all access. We review these logs
periodically and investigate any anomalies or discrepancies.
our organization, we base access to member information on the sensitivity of
the information, and our employee’s need-to-know. We authorize employees and
representatives to use available member information for authorized business
purposes only. Each employee receives a code of conduct that details our
requirement for our employees when using this information. Disregard of these
requirements may result in disciplinary action up to and including termination.
privacy and data protection very seriously. We are committed to ensure that you
have consented to any of the collecting, using, disclosing and/or processing of
your personal data. To understand your privacy rights, and also how we deal
found at https://www.rxeob.com/privacy
shall not (a) use RxEOB® or otherwise act or fail to act in any way that is
unlawful or prohibited by the Terms; (b) use simultaneous, unattended or
continuous connections to RxEOB®; (c) impersonate any person or entity,
including a RxEOB® representative, or misrepresent your affiliation with any person
or entity; (d) collect or store personal data about others; and (e) use RxEOB®
in a manner that adversely affects its availability and its resources to other
addition to your other responsibilities referred to in the Terms, you must
maintain all equipment required for you to access and use RxEOB®. You represent
and warrant that you possess the legal right and ability to agree to and be
bound by these Terms and to use RxEOB® in accordance with these Terms. You are
responsible for providing true and accurate registration information,
maintaining the confidentiality of the password and account, and for all
activities that occur under your password and account. You shall (a)
immediately notify us of any unauthorized use of your password or account or
any other breach of security, and (b) ensure that you exit from your account at
the end of each session. We cannot and will not be liable for any loss or
damage arising from your failure to comply with this or any other part of these
all patent rights, trademark rights, copyrights and other proprietary rights in
RxEOB® and its associated software, programs, services, processes, designs,
technologies, and materials. Except for public domain material, all text, data,
software, sound, photographs, graphics, messages, and other material
("Content") of RxEOB® are copyrighted as individual works and as a
collective work. We or our designee holds the copyright in the collective work,
which includes property of Information Providers which is also protected by
copyright and other intellectual property laws. Any unauthorized reproduction,
redistribution, retransmission, or other publication of any Content is strictly
prohibited without the express written consent of the owner of such Content.
You may not remove, alter or cover any copyright or other proprietary rights
notice placed on any materials on or accessible through RxEOB®.
Rules For International Use.
the global nature of the Internet, you shall comply with all local rules
regarding online conduct and acceptable Content. Specifically and without
limiting the generality of the foregoing, you shall comply with all applicable
laws regarding the transmission of technical and personal data exported from
the United States or the country in which you reside.
shall indemnify and hold us, and our subsidiaries, affiliates, officers,
agents, co-branders, Information Providers, and other partners, employees,
agents, and contractors harmless from all liability, claim, and expense,
including reasonable attorneys' fees (whether incurred as the result of a third
party claim or a claim to enforce these Terms) due to or arising out of your
use and connection to RxEOB®, your violation of the Terms, and your violation
of another's rights.
reserve the right in our sole discretion at any time and from time to time to
modify or discontinue, temporarily or permanently, RxEOB® (in whole or in part)
with or without notice. Similarly, without obligation, we may terminate your
password, account (or any part) or use of RxEOB®, for lack of use or if we
believe in good faith that you have violated or acted inconsistently with the
letter or spirit of the Terms. We shall not be liable to you or to any third
party for any modification, suspension or discontinuance of RxEOB® or
termination of your account or access. Your personal license to RxEOB® will end
when either we or you terminate your access to it. Notwithstanding any
termination, however, the provisions of these terms shall survive any such
information in this database is intended to supplement, not substitute for, the
expertise and judgement of your healthcare professional. The information is not
intended to cover all possible uses, directions, precautions, drug interactions
or adverse effects, nor should it be construed to indicate that use of a
particular drug is safe, appropriate or effective for you. You should consult
your healthcare professional before taking any drug, changing your diet or
commencing or discontinuing any course of treatment.
Terms constitute the entire agreement between you and RxEOB®, they govern your
use of RxEOB®, and they supersede any prior agreements between you and us
regarding RxEOB®. You also may be subject to additional terms and conditions
that may apply when you use affiliate services, third party content or
third-party software. The Terms and the relationship between you and RxEOB®
shall be governed by the laws of the Commonwealth of Virginia, without regard
to its conflict of law provisions. You consent to the exclusive personal
jurisdiction of the courts located within the County of Henrico, Virginia, if
there is any dispute between you and us. Our failure to exercise or enforce any
right or provision of the Terms does not constitute a waiver of such right or
provision. If any part of the Terms is found by a court of competent
jurisdiction to be invalid or unenforceable, you and we nevertheless agree that
the court should try to give effect to the parties' intentions as reflected in
the provision, and the other provisions of the Terms shall remain in full force
and effect. Regardless of any statute or law to the contrary, any claim or
cause of action of yours arising out of or related to use of RxEOB® or the
Terms must be filed within one (1) year after such claim or cause of action
arose or it shall be forever barred.
deliver notice to you by electronic mail, general notice on RxEOB®, or by a
written communication delivered by first class U.S. mail to your address of
record in our account information. You may notify us via electronic mail at
firstname.lastname@example.org or by first class letter, postage prepaid, or overnight
courier to address below.
York, Chief Operating Officer
Parham Road, Suite 245